Privacy Policy
Effective Date: July 10, 2026
Privacy Policy
Stoneybark Building Certifier Sydney (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our building certification services.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Contact us through our website, email, or phone.
Request a quote or enquire about our building certification services.
Submit documents or applications relating to your building project.
Subscribe to our updates or communications.
The information we collect may include:
Name
Email address
Phone number
Property or project address
Business name (where applicable)
Project details
Any documents or information you choose to provide.
We may also collect certain technical information automatically, including:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
Cookies and website usage data.
How We Use Your Information
We use your information to:
Respond to your enquiries.
Provide building certification services.
Process applications and certification documentation.
Communicate with you regarding your project.
Improve our website and customer experience.
Meet our legal and regulatory obligations.
Protect the security and integrity of our services.
Disclosure of Information
We do not sell your personal information.
Your information may be disclosed where necessary to:
Government authorities and regulatory bodies.
Contractors or professional service providers assisting with your project.
IT service providers hosting or maintaining our systems.
Legal advisers where required.
Any other party where disclosure is required by law.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.
You may disable cookies through your browser settings; however, some website functionality may be affected.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain appropriate business records.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
Subject to applicable Australian privacy laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Enquire about how your personal information is handled.
To make a privacy request, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will be published on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Stoneybark Building Certifier Sydney
Email: info@stoneybark.com.au
Phone: 02 4855 0680
